TERMS AND CONDITION
All Payments are in advance.
All Courses are Non-Transferable and Non-Refundable unless covered within the agreement.
Members of our partners are welcome to claim the discount.
A private package of 10 classes should be finished within 5 weeks (twice per week)
A private package of 12 classes (intensive) should be finished within 4 weeks (three times per week)
A break is allowed for a maximum total of 2 weeks or online classes through Zoom will be provided
We give you 1 book with a package that you paid, losing/changing the book will cause the full payment of the book price.
Changing location max within 10 min distance from the initial location and must confirm 1 day before (24 hr)
A group Class should be finished within 8 weeks (twice per week).
We don’t provide breaks for group classes.
Changing halfway courses from group class to private class isn’t allowed unless within the agreement.
Students who need to drop the class due to an emergency reason could keep the credit for a maximum of 1 month from the notification date.
Please inform your teacher if you will be late for class. For online classes, please send WhatsApp / SMS to your teacher a maximum of 15 minutes before the class starts.
Students who come late will be deducted from the 1 hour time that is ongoing (No extra time will be provided).
Last-minute cancellations (the same day, less than 24 hours) will be counted.
Cancellation must be at least 24 hours before the class starts; must reschedule within the same week. If the appointed teacher can’t fit the schedule will be substituted by another teacher / online video lesson will be provided.
These terms and conditions may change at any time without notice.
Thank you for your understanding,